Legal notice – TSUCHI-YA │ ガラスの器と工芸
This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Legal notice



Transactions on the Internet (electronic commerce) are included in mail order sales under the “Act on Specified Commercial Transactions. In accordance with Article 11 of the “Act on Specified Commercial Transactions,” the following information is indicated.



Name of seller

Isso Corporation



Representative

Masayuki Sarukawa



Address

4F REVZO Nihonbashi Horidome-cho, 1-10-13 Nihonbashi Horidome-cho, Chuo-ku, Tokyo 103-0012

4F REVZO Nihonbashi Horidome-cho, 1-10-13 Nihonbashi Horidome-cho, Chuo-ku, Tokyo (reception)



Telephone number

050-3155-0485 (direct line to Glass Division)



E-mail address

store@tsuchi-ya.jp



URL

https://tsuchi-ya.jp/



What is included in the product price

The product price includes consumption tax.



Necessary charges other than the product price

In addition to the product price, the following charges will be added separately.

Free shipping for purchases of 16,500 yen or more

1,150 yen (except Hokkaido and Okinawa)
Hokkaido and Okinawa: 1,920 yen


Payment Method

Credit card payment



Payment deadline

Credit card payment

Payment will be made at the time of purchase. The billing date varies depending on each credit card company. If the “delivery date” of the product is more than one month in advance, the payment may be debited before the product arrives at your doorstep.



In the case of pre-order items

The scheduled delivery date will be indicated on the website at the time of reservation.



Time of delivery

Regular items will be shipped by 3 business days after the date of order.


Please note that the above delivery schedule may not necessarily apply in cases where a national holiday falls on a day that is not a holiday.
*The schedule may be irregular around long holidays such as year-end and New Year holidays.



Special sales conditions, such as restrictions on the quantity of products sold

Since each item is handmade by craftsmen, we are not able to mass-produce them. Therefore, there may be cases where multiple pieces of the same product cannot be purchased at the same time.



Returns and Exchanges

If you wish to return a delivered item, please return it within one week of its arrival.
In case of our responsibility such as defects or shipping errors: the return shipping fee will be borne by us.
If the return is the customer's fault: The return shipping costs will be borne by the customer.


Alcoholic Beverage Sales Supervisor Sign

Name and address of sales outlet: TSUCHI-YA Asakusa Kappabashi Main Store 2-5-4 Nishi Asakusa, Taito-ku, Tokyo
Name of liquor sales supervisor: Nana Kanetaka
Date of participation in liquor sales management training: July 18, 2024
Due date of next training course: July 17, 2027
Name of training organization: Japan Retail Liquor Merchants Association



Other Information

If you have any questions, please feel free to contact us.

Click here to contact us.

Chat on
WhatsApp

WhatsApp